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//Hi Everyone, For Q3a, how do u interprete this question? I am still struggling how to answer this part.. I don't quite understand by ( personalisation on the internet) What should be covered here? As for Q3B, identify at least three other website where similar features are implemented.. Does it mean that we list down the 3 website without describing what is similar to the DELL website..? Regards ChingChing //Hi ChingChing, By personalisation, look at your own USQConnect Study Desk. 1. When you log into USQConnect with your student ID and password, the site welcomes you by name. 2. The Study Desk lists only the courses that you are enrolled in. 3. You can customise the USQConnect screen by adding links to your favorite sites or search engines etc. 4. You have a web mail account.