Dispute Resolution
Troy Carpenter Dispute Resolution One of the most valuable skills a manager can have is being able to understand, identify, and manage conflicts or disputes in their workplace. ... Compromise, Mediation, and Collaborative Dialog, are three approaches used in conflict resolution. ... With compromise, each person feels as if they have come half way to resolution. Unfortunately, this sort of conflict resolution tends to be short lived because each party still believes they were right. ... Also, if a resolution is not found the mediator may impose a solution that both members agree to abide by. Again, this sort of conflict resolution tends to be short lived because each party still believes they were right. ... In the event that conflict is not be prevented, it is important to remember that the best approach to conflict resolution is through collaborative dialog, in which the underlying mismatching assumptions that were made, that manifested themselves in conflict, can be re-matched to the team or organizational goals. ... , “Conflict Resolution – A key ingredient to successful teams.