Non Verbal Communication in the Workplace
Understanding body language is essential and a very important tool in the workplace environment. ... Learning non-verbal communication skills will enable us to make a difference in the manner in which we communicate with others. Communication in the workplace occurs all the time for example you pick up the phone and respond via e-mail to the sender everyday. This is one way in which we reflect a non-verbal communication and get our job done every day. Important communication also occurs without words. This type of communication takes the form of a facial expression such as a gesure, eye contact.